I wish to transfer the ownership of my mobile number to another person. How do I do so?
You may walk-in to any Maxis Centre to transfer ownership of your mobile number. Both the current and new owner of the mobile number have to be present to perform the transfer of ownership.
Where can I request for change or transfer of ownership of my Maxis services/account?
You may request for transfer of ownership at Maxis Centres with the required documents and presence of both existing and new owner.
You may refer to FAQs below for more details on some of the common scenario.
Transfer of ownership is available ONLY at Maxis Centres.
Find your nearest Maxis Centre HERE.
My loved one just passed away. Can I change the ownership of a Maxis account that belongs to him/her?
Certainly you can. Please walk into Maxis Center to change the ownership. Mandatory documents required are:-
Proof of death: Death Certificate of registered owner.
Proof of relationship for transfer of ownership:
Spouse: Marriage Certificate.
Parent to Children or vice versa: Original Cert of Birth Certificate / Adoption Certificate.
My daughter has just graduated from varsity and started working. I prefer her managing the phone bills on her own. How do I go about it?
This will involve transfer/ change of ownership of your service to your daughter. Both parties are required to walk into Maxis Center to perform this change. This is an important change, hence please bring along your MyKad, we will conduct biometric verification prior to making any amendment. For foreigners, please walk into Maxis Center personally with your passport.
Tips: If your daughter is not an existing Maxis customer, she has to register for a new account, advance payment may be applicable. For foreigner deposit is applicable.